At LaSculpte, we strive to ensure a delightful shopping journey for you. Peruse our shipping policy below, or reach out to us, and our friendly team will promptly assist you.
Orders shipped within Australia and other countries are dispatched via Australia Post. ( https://auspost.com.au/ ). If you order before 12 pm (AEST) on any business day (i.e. during the week), we'll have your order dispatched the same day! We aim to process orders within 24 hours of receiving them, following the verification of your credit card authorization.
Australia |
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Shipping Type |
Estimated Timeframe |
Cost |
Auspost Standard |
1-3 Working days (Nsw states- major cities and surrounding suburbs) |
Orders over $79 FREE Orders under $79 $7.50 |
4-10 working days (other states) |
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Auspost Express |
2-3 working days (NSW or capital cities) |
$12.50 |
Little longer than 2/3 working days for remote areas |
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New Zealand |
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Shipping Type |
Estimated Timeframe |
Cost |
Auspost Standard |
7 - 14 business days |
Orders over $200 FREE Orders under $200 $15 |
Auspost Express |
5 - 7 business days |
$20 |
Other Countries |
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Shipping Type |
Estimated Timeframe |
Cost |
Auspost Standard |
7 - 14 business days |
Orders over $300 FREE Orders under $300 $25 |
Auspost Express |
5 - 7 business days |
$35 |
How do you handle duties, customs, charges, and fees?
When shipping internationally, it's important to note that duties and taxes may apply based on the destination. These charges are to be settled directly with your country's Customs Service. LaSculpte does not bear the responsibility for covering these charges; you are accountable for them.
It's advisable to conduct research on potential duties and import taxes applicable in your country before making any purchases from our online store. For additional details, feel free to reach out to your local customs office.
Sale Period
There may be a delay of up to 2 days during our sale periods.
Can you change or cancel your order?
Once your order has been processed through the checkout, it is considered final. Unfortunately, no further modifications can be accommodated, including but not limited to removing or adding items, combining orders, or cancelling your order.
Please note: If, by any chance, there are any hiccups in processing your order outside of our regular hours, rest assured that we'll promptly reach out to notify you.
It's important to understand that while we strive for timely delivery, LaSculpte relies on third-party courier services for shipping, and thus cannot guarantee exact delivery times. While incidents of damage or loss during transit are rare, they can occur, and we're here to assist.
*Also, delivery times can be affected by public holidays, and customers may experience delays during the Christmas period.
Should you require any help with your delivery, please don't hesitate to contact our customer service team at info@lasculpte.com.au.
