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Privacy Policy

Our commitment to your privacy

Welcome to We recognise the importance of the protection and proper use of the personal information you supply to us. This policy explains what personally identifiable or personal information we may collect from you when you visit our website, how we use such information, and the choices you have regarding our use of this information.

We respect your rights to privacy under the Privacy Act 1988 (Cth) (Act) and we comply with all of the Act’s requirements in respect of the collection, management and disclosure of your personal information.

We reserve the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the site.

We are always very happy to answer any questions you may have regarding privacy, via email at

What information do we collect and how do we collect your personal information?

Generally, you may browse the website without providing any personally information. However, we may ask you to provide personal information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this website or participate in all of its features.

We collect information from you when you complete a transaction, register as a member, sign up to receive email/text communications from us, or participate in a competition/promotion/survey. This information may include that such as name, age, gender, email address, phone number and postal address. If you use a credit or debit card, we will also include your account number. We may also collect personal information about you via a social network if you connect with us, or from third parties, such as demographic firms, to make our future marketing efforts more efficient.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our website design, product assortments, customer service, and special promotions.

How do we use your personal information?

We use the information we collect for the following purposes:

  • to complete your purchase transactions
  • to provide the products or services you request to
  • send you our catalogues and other offerings
  • to keep you informed about the status of your orders
  • to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
  • to assess the performance of our website and to improve the operation of our website
  • to improve our merchandise selections, customer service, and overall shopping experience

Who we disclose the information to

We may disclose information to our employees, related bodies corporate and outside companies for the purpose of operation of our website or our business, and helping us bring you the products and services we offer. For example to manage a customer database information; deliver packages, process payments distribute e-mails; assist us with direct marketing and data collection; provide us storage and analysis; and other services to assist us in maximizing our business potential.

We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you. We will not, however, sell, rent, or share your email address with third parties for marketing purposes without your consent.


Our website uses a technology called cookies. A cookie is a small element of data that our website may send to your computer. Cookies will be stored on your hard drive and allow us to recognise you when you return to our website. We use cookies as a means of researching your usage of the site in order to work on providing you the best customer experience possible. You may configure your browser setting to turn off cookies; however this may affect the levels of functionality you experience on our site.

Contacting us

If you have any questions about this privacy policy, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please use the contact link on our website or email us at


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